Smart IT and Cloud Expense Management: What You Need To Know
As businesses grow, so do their technology investments. Between SaaS licenses, cloud services, network infrastructure, and more, it’s easy to lose track of what you’re paying for – and even easier to miss opportunities to optimize. Over time, small inefficiencies add up and create a tech stack that’s harder to manage and more expensive than […]
How To Simplify Your IT Vendor Management
As your business grows and adopts more technology, it can be easy to end up working with a long list of vendors. One provider handles your phones, another your cloud storage, and others manage your cybersecurity, network, or software licenses. Over time, what started as a few well-chosen solutions becomes hard to track and even […]
OnDemand Joins Bridgepointe Technologies
OnDemand teams up with the nation’s leading tech advisory firm to deliver strategic support and solutions for enterprise and mid-market clients September 16, 2025 — San Mateo, CA — Bridgepointe Technologies, the nation’s leading tech advisory firm, today announced that Scott Van Essen, founder of OnDemand, Inc., has joined the company as a Partner. Van […]
5 Hidden Costs in IT Projects and How To Avoid Them
Even the most well-planned IT projects can run over budget. From unexpected labor charges to scope creep and vendor delays, hidden costs can quickly erode your ROI if you don’t have a clear plan for managing them. These issues can pop up at any point in a project and often catch teams off guard, especially […]
Enhancing Customer Experience With AI in the Contact Center
Customer expectations are always evolving, and businesses work hard to keep up. One way many contact centers are rising to the challenge is by using AI to take care of routine tasks, offer insights during conversations, and deliver faster, smarter, and more personalized customer experiences. Read on to explore the biggest benefits of AI in […]
6 Best Practices for Choosing a New Colo Provider
Choosing the right colocation provider is an important decision for businesses that rely on secure and reliable data hosting. Switching to a new provider can mean improved performance and security for your IT assets, as well as more support for your long-term growth goals. But with so many options available, finding the right colo provider […]
Why Businesses Are Switching to LTE POTS Replacement
In recent years, businesses have been faced with the phasing out of traditional analog lines, also known as POTS (Plain Old Telephone Service). Experts predict there will only be 5% of landlines remaining by 2030.1 This declining availability, along with rising costs from providers like AT&T, Frontier, and Verizon, have pushed many to seek alternatives. […]
Enhance Customer Engagement with Advanced SMS Marketing Solutions
SMS or text messaging is a vital communication tool for modern businesses, offering unparalleled reach and engagement rates. Case in point: the average open rate for an SMS campaign is 98% – nearly five times the average email open rate.1 Businesses seeking to elevate their customer interactions are turning to advanced SMS marketing solutions provided […]
Getting Your Teams Connected: Voice-Enabled MS Teams With CallTower
Microsoft Teams has quickly become one of the most popular collaboration platforms for businesses. The platform’s monthly active users surpassed 300 million this year,1 with over one million organizations using MS Teams as part of their communications strategy.2 But to unlock Teams’ full potential, businesses need an effective way to integrate voice services and transform […]
How Dialpad’s AI-Powered Voice Solutions Enhance Business Communications
Communication is the lifeline of any successful business. But with increasingly distributed teams and ever-evolving customer demands, keeping everyone connected and efficient can be challenging. Outdated phone systems and contact center solutions add to these issues, resulting in disjointed tools, a lack of scalability, and limited insights into your workforce’s performance. Thankfully, AI-driven solutions are […]